At Denton Turret, we aim to make all our patients feel welcome and supported. We know that coming to the doctors is not easy at times. We know that young adults, who are coming to the doctors for the first time without a parent or carer, or are unsure what to do, may be especially worried. Don't be.
We have worked with young people to put together a leaflet to explain things - here it is:
Young Adult Information Leaflet.pdf
We take helping young adults very seriously. We know you can be anxious about things like confidentiality (e.g. will the nurse or doctor ring my mum and tell her I've been in?) or consent (e.g. will the nurse or doctor do something - an injection, say - without my permission?). Here are some of our practice documents which tell you we respect your confidentiality, and we abide by getting your consent.
Confidentiality & Consent factsheet for YP 09.12.pdf
Confidentiality (Teenagers) Policy.doc
Here are some links to websites that may be of interest and use regarding health issues and local organisations that support young people:
http://mycamhschoices.org/
http://www.choosing.org.uk/english_home.aspx
http://www.docready.org/static/client/index.html#/home
http://www.youngminds.org.uk/
http://www.streetwisenorth.org.uk/
http://www.children-ne.org.uk/WEYES
There are times when we won't get things 100% right: we are human too! But please, if you feel we've let you down, tell us. Either see the "You said - We say" notice in the waiting room, ask to see Sharon, the Practice Manager, or send an email to Dentonturret.a86601@nhs.net
We would love to have some feedback on how we are doing, so feel free to drop an email anytime you like, or leave a comment for Sharon, the Practice Manager, at Reception (ask to speak to her, if she is in her office).